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Sr. Product Manager, Retained Growth

Redwood City, CA
APPLY HERE: https://grnh.se/1a266b4d1us

The Ideal Sr. Product Manager, Retention...

We're looking for an entrepreneurial Product Manager to define and execute Poshmark’s engagement strategy with a focus on increasing lifetime value and reducing churn.  As a Sr. Product Manager, you will shape the way we re-engage our community at every stage of the user lifecycle.  The role requires technical knowledge, structured problem-solving skills, and sound product judgment.  Our ideal candidate is a self-starter, who has experience in email and in-app communication tools, performance marketing, and has a passion for user-centric design.


  • Lead the product vision, planning, development and execution for life cycle marketing at Poshmark 
  • Ensure high level owned channel campaign deliverability including email, push notifications, in-app channels
  • Discover and resolve email delivery problems with specific ISPs and mailbox providers
  • Develop a deep understanding of the customer journey to develop and test different channels and programs that increase retention and reactivate churned users
  • Use engagement and user interaction data from to send personalized messaging optimized for each unique customer
  • Evangelize and communicate your product roadmap and goals to leadership and cross functional stakeholders to ensure alignment
  • Conduct weekly and monthly KPI meetings; communicate key strategies, insights and results to senior management
  • Lead complex initiatives in a matrixed environment to drive flawless, on-time execution while balancing both short-term gains and long-term scalability
  • Lead your product development team of developers, designers, data scientists to deliver against an agile roadmap
  • The role reports to the Director of Product, Growth

Desired Skills

  • BS/BA required, MBA a plus
  • 2-4+ years product management experience preferably at a consumer internet, mobile gaming, consulting, or advertising firm
  • Deep expertise across all communication channels including: email, push notifications, SMS and in-app notifications.
  • Familiarity with 3rd-party delivery tools (250ok, Litmus, Return Path, SendGrid, etc.) and end to end email delivery experience
  • Proficient with ISP/domain-specific delivery policies and feedback loops with ISPs is a plus
  • Passion for Poshmark’s mission and the unique intersection of social and marketplace
  • Strong analytical background, data driven reasoning, and ability to understand key performance drivers
  • Must have excellent written and communication skills and be extremely detail oriented
  • Strong technical, architectural understanding of mobile and web products
  • Must have experience working with design and engineering teams to deliver end to end products

About Us:

Poshmark is a leading social marketplace for new and secondhand style for women, men, kids, pets, home, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of ecommerce, Poshmark makes buying and selling simple, social, and sustainable. Its community of more than 80 million registered users across the U.S., Canada, Australia, and soon India, is driving the future of commerce while promoting more sustainable consumption. For more information, please visit www.poshmark.com, and for company news and announcements, please visit investors.poshmark.com. You can also find Poshmark on InstagramFacebookTwitterPinterest, and YouTube.

Why Poshmark?

At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.

We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever.

Here’s what we’ll set you up with:

  • A team that is invested in your career growth and training
  • Competitive salary and equity, based on experience
  • Company sponsors up to 100% cost for your health, dental and vision plans and up to 90% for your dependents
  • Work alongside world-class talent
  • Flexible vacation / paid time off policy
  • Parental leave
  • Personal style encouraged (or not, whatever you’re in to)

Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

APPLY HERE: https://grnh.se/1a266b4d1us

Kiki Beach Kurvin

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